Family Hearing Care
Fayetteville, North Carolina | Call Us at (877) 692-4210
Family Care Center

Since 1999

             Main Office

    955 Fairfield Rd.              Fayetteville, NC 28303          


 Our Cary Clinic only works by Appointment Only. (Hr: of Operation do not apply)

Serving Cumberland County & Surrounding Areas
Cary | Fayetteville | Raleigh
Dunn | Clinton | Sanford | Durham
Hours of Operation
Monday – Friday 9 a.m. – 5 p.m.
E-mail today to have us
contact you for hearing
tests or a demonstration.




Questions to Consider before Buying Hearing Aids

What is your training?
Do you test hearing in a sound-controlled environment?
What will I expect from you after I am fitted with my hearing aids?
How will you ensure my hearing aids meet the needs of my hearing loss?
Will a hearing aid help me hear better on the telephone?
Will a hearing aid eliminate all my communication problems?
Will my health insurance pay for any of the costs of a hearing aid?
What if I buy a hearing aid and it does not help me?
How much will I pay for my hearing aid?

What is your training?
I am trained as an Audiologist. We are the primary health-care professionals who evaluate, diagnose, treat, and manage hearing loss and balance disorders in adults and children.

As an Audiologist below is a list of what we do:

  • prescribe and fit hearing aids
  • assist in cochlear implant programs
  • perform ear-or hearing-related surgical monitoring
  • design and implement hearing conservation programs and newborn hearing screening programs
  • provide hearing rehabilitation training such as:
  1. Auditory training
  2. speech reading
  3. listening skills improvement

You can find Audiologist in most professional settings:

  • Hospitals, clinics, private practice, ENT offices, Universities, Grade Schools government, military and VA hospitals. 

To be an audiologist, I had to graduate from college and earned a master's degree in Audiology. I'm also licensed in the state of NC to dispense hearing aid.

If you are reading this, you probably have talked to other audiologist who are Doctor of Audiology with a symbol at the end of their name Au.D.  I'm also a Doctor of Audiology, To become a Doctor of Audiology, I went through doctorate programs and fulfill all the requirements.  Now, you have to go to  4 year audiology program after undergraduate.   

As a Doctor of Audiology, what you will get is a high degree of professionalism, a better understanding of your hearing loss and a higher success rate of treatment of hearing loss. 

Do you test hearing in a sound-controlled environment?
Yes! A "quiet" room in the back of an office is not adequately sound-controlled to conduct an accurate and thorough  hearing test. A sound-treated booth provides the necessary control of background noise.
What will I expect from you after I am fitted with my hearing aids?
Expect us to fine-tune your hearing aids after the initial fitting. We will provide you with as much additional educational information and counseling as you need to maximize the benefit provided of your hearing aids.  Expect us to service your hearing aid after the sale.  Expect us to treat you with the same professionalism the first time all the time.  We have an open-door policy with our clients.  Instead of setting an appointment  for a hearing aid check, we let our clients call us if there need to be and adjustment made to their hearing aids. By having this approach, our clients are free to enjoy their time without constraint of a hearing aid adjustment appointment.  H
earing aid service after dispensing is very important to us.  So we look forward to servicing your hearing needs for a long time after your initial purchase.

If you been looking for a provider and you decided to choose us.  We are greatful for choosing FamilyHearingCare to be your hearing aid provider.  We want to earn your trust and the way we can earn this trust is to give you the service you need after the sale.  
How will you ensure my hearing aids meet the needs of my hearing loss?
In our clinic we do this with extensive questioning what you are doing in a variety of situations and by using a "probe microphone" testing system. This technically up-to-date system involves placing a thin tube, which is connected to a microphone, into your ear. The microphone is fed into a computer in order to determine how much sound is produced in your ear, both with and without the hearing aid. By doing this test and a complete evaluation, you will be assured the hearing aids we chose for you will meet your hearing needs.

We also do a yearly audiogram to keep you updated with your hearing needs. At this time of your visit, we inspect your hearing aid for wear and tear. clean and remove the wax build-up in the receiver tube. replace any worn parts.  For BTE we do a tubing replacement of earmold If necessary.  We'll also re-program your aid based on your feed back. These are how we make sure your hearing aid you bought from us meet your hearing needs now and in the future.
Will a hearing aid help me hear better on the telephone?
All hearing aids will make speech over the telephone louder. Some hearing aids will also have special "T" (telecoil) switches that are specifically designed for use with the telephone. Telephone sounds are amplified more efficiently and background noises are better eliminated with this switch than without it.  Technology is improving the way we communicate. There is a new technology called Blue-tooth technology that can help you use your cell/home phone communicate with friends/family hands free.  If talking on the phone is very important to you,  You may want to ask us for a demo how this could work for you.   
Will a hearing aid eliminate all my communication problems?
We wish this can be true.  Unfortunately, hearing aids are an aid.  It will help you hear better.  With a hearing aid you will hear some sounds you have never heard before, or at least have not heard in a long time. Your own voice will sound louder. You will need to learn how to "tune out background noises." Sometimes speech sounds will sound different than the way you think they should. It may take you several weeks to become adjusted to your hearing aid.  Having a realistic expectation after you have a hearing aid is part of the rehab process.  Remember your hearing loss happen over time.  Getting use to your hearing aid will help you hear better over time.  Don't expect your hearing aid will give you normal hearing. 
Will my health insurance pay for any of the costs of a hearing aid?
Some health care plans will cover the costs of a hearing test, a hearing aid evaluation, and even a hearing aid. Check with your health insurance company or your benefit office to find out exactly what your policy covers.
What if I buy a hearing aid and it does not help me?
Our clinic provide a trial period (30 days). If you decide to cancel your purchase during this trial period, there is a nonrefundable fitting charge for such things as your custom ear mold. The fee for the evaluation is usually not refundable.
How much will I pay for my hearing aid?
Hearing aids vary in price according to style, electronic features, and local market condition. Prices can range from hundreds of dollars to more than $2000.00. 

While price is always an important consideration, look for value and a relationship with someone you trust rather than the least expensive device available.  Our clinic deal with several hearing aid manufacturer.  We can  provide you with several options for your hearing aids needs.  With different price options that can meet you financial obligation. We also have credit availble and if you qualify, you could get the hearing aid that will meet your need with no money down and low monthly payments.

Related Resources

American Academy of Audiology

Audio Blue
Contact our
hearing clinic in Cary, North Carolina, with any
additional questions
you may have.